Have questions? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
We're committed to providing timely, helpful responses to all inquiries
General inquiries answered within one business day
Pro and Premium users get faster response times
Critical security matters handled immediately
Check if your question is already answered in our most common topics
You can upgrade your plan anytime from your account settings. Go to Settings → Subscription and select your desired plan. Changes take effect immediately.
The check-in system sends you SMS reminders at your chosen interval. If you don't respond after multiple reminders, your emergency contacts are notified and granted access to your files.
Yes. All data is encrypted in transit and at rest. We use industry-standard security practices and comply with GDPR. Your files are stored securely on Appwrite infrastructure.
Absolutely. You can cancel your subscription at any time from your account settings. You'll retain access to paid features until the end of your billing period.
When you delete your account, all your data is permanently removed within 30 days unless we're required to retain it for legal purposes. This includes files, contacts, and personal information.
Still have questions? We're here to help.
Contact SupportOur support team is available during the following hours:
Security issues are monitored 24/7